#Docusign changing document info scam code
Imitation links Avoid imitation links by accessing your documents directly from using the unique security code found at the bottom of the DocuSign notification email. Review our Combating Phishing white paper to learn more. If you don’t see this code, don’t click on any links or open any attachments. If you don’t recognize the sender of a DocuSign envelope and are uncertain of the email’s authenticity, look for the unique security code included in all DocuSign envelopes at the bottom of the notification email. To support DocuSign information security and threat intelligence, report security incidents and DocuSign platform threats to for identifying imitation emails and websites Other security incidents and DocuSign-themed threats for investigation: new cybersecurity threats occur regularly. If you identify a website imitation of DocuSign, please copy and paste the URL into an email to for investigation. Dedicated threat reporting channelsĭocuSign has dedicated reporting channels based on the type of threat:ĭocuSign-themed imitation emails and websites: If you think that you’ve received a fraudulent email purporting to come from DocuSign, forward the entire email as an attachment to and delete it immediately.
#Docusign changing document info scam how to
The information below explains how to detect cyber security threats via imitation (also called spoofing) and report them to DocuSign’s information security team for investigation. Detecting cyber security issues quickly reduces the possibility of negative consequences. Our customers are the first line of defense against cybersecurity threats. Submit a request through the Privacy Request Portal I have a request or concern regarding my personal data. Report all other security concerns to concerns and requests I have a DocuSign security threat concern not listed above or I’m unsure. How DS users can spot, avoid and report fraud I’m a victim of DocuSign customer fraud or I received a suspicious DocuSign envelope and I suspect fraud/illegal activity.įile a complaint through the DS Fraud Portal.
I received a fake (spoofed) DocuSign themed email notification or want to report an imitation DocuSign URL. Conversely, concerns related to an actual DocuSign customer account are considered fraud and improper use of our platform. This page outlines the difference between imitating DocuSign via spoofing or impersonation used in phishing campaigns and the improper use of DocuSign customer accounts to commit fraud - as well as the correct reporting channel for each.Īttempts to trick people into believing that emails are related to or from an actual DocuSign customer account are imitation attempts. It’s imperative that security concerns are shared with us to ensure issues are addressed timely and appropriately. All customers are reminded that they should continue their own due diligence and identify and report to DocuSign any suspicious emails using legitimate DocuSign accounts and technology ( as well as suspicious emails spoofing the DocuSign brand ( Customers should also continue to utilize their own organization’s security tools to investigate potentially malicious documents, links and notifications.įor more information on how to spot phishing, please see our Combating Phishing and Protecting Your Organization Against DocuSign Brand Impersonation white papers.DocuSign Trust is a top priority and reports of suspicious activity are taken seriously. Please treat any DocuSign-themed emails with a link to “ipfsfleekco” as phishing.ĭo not click on any email or attachment links from unknown or untrusted senders. The emails contain a link to a phishing page that is hosted on the following domain:ĭocuSign does not use this service. The emails have been spoofed to appear to be sent from or These emails did not originate from our legitimate DocuSign email servers. DocuSign has observed a new phishing campaign in which malicious URLs are being hidden in fake/imitation DocuSign-themed emails.
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